In ranking highest among all brands industry-wide, Kia earns an overall score of 83 problems per 100 vehicles (PP100) in the 2016 U.S. IQS, which exceeds industry average by 22 PP100 and represents a 3-point improvement from 86 PP100 in 2015. The 2016 U.S. IQS evaluates eight problem categories that comprise initial quality: • Exterior • Driving Experience • Features/Controls/Displays (FCD) • Audio/Communication/Entertainment/Navigation (ACEN) • Seats • Heating, Ventilation, and Air Conditioning (HVAC) • Interior • Engine/Transmission The IQS measures both defects/malfunctions and designrelated problems—features that may be operating as intended but are poorly located or difficult to use. As a brand, Kia once again improves substantially year over year.


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