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Dealership Reviews
for Alan Jay Automotive Network in Sebring, FL

How Are We Doing?

You can always expect world-class service and selection at Alan Jay Automotive Network. In fact, it’s our personal approach that continues to bring our customers back time and time again. But just what is it about Alan Jay Automotive Network that sets it apart from the competition? There is no one more qualified to answer that question than our customers! Here you will find reviews from Alan Jay Automotive Network customers, many of whom have been shopping with us for years. We invite you to look around and hope you will leave a review of your own once you have been to see us. Thank you in advance for taking the time to do so.

  • Ashleigh Whitt
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  • Cameel Smith
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  • Christina Walsh
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  • Cindy Biggers
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  • David Ebersole
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  • Delia Williams
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  • gema sanchez
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  • Genie Carr
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  • iseah smith jr
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  • Jamie Heine
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  • Jeannette De Rodriguez
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  • Kathy Southworth
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  • Kyle Jahna
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  • Lazaro Rafael Almaguer Betancourt
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  • Linda Leach
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  • Michael Bovee
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  • Paolo Greco
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  • Paula Vining
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  • Philip Selby
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  • Teresa Page
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  • Theresa Surgeon
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  • Yolanda Buitron
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  • Lisa Sikio
    Alan Jay dealership has always been great to deal with over the years
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  • Joseph Hulsebosch
    Alan Jay Kia performed as promised and even washed my car with the estimated time...
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  • freedomwolf1980
    Always a great experience
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  • Dan Herron
    An anomaly in car sales, Rick and the team at Allstar carefully listened to my list of needs and budget. Rick had me look at several cars to see what I liked and put together a great deal on a great car. Everyone in the office actually treated you like family. It was a wonderful car buying experience.
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  • Chris Biehle
    Anthony was excellent to work with. He went out of his to show us various vehicles and patiently answer all of our questions. If you’re looking for a new vehicle, I encourage you to contact Anthony. You will appreciate working with him.
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  • Paul Williams
    Awesome customer service in the service bay
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  • Nir F.
    Best car buying experience over the last 40 years! Foremost; it was the most competitive deal. In addition the whole team was so helpful with every step of the process, especially showing me how to work out everting.
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  • Debbie Tennick
    Brian Soto, the manager and the finance manager we worked with were awesome. No high pressure sales "tricks" here. We actually were looking at cars at 3 dealerships and chose to purchase here because of the up front way that we were treated. I can not say the same about the other dealerships that we visited.
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  • c. trujillo
    Collisions are always stressful, However Alan Jay Ford Collision repair department ensured the process to repair my damaged vehicle was totally stress free. The Ford team were extremely professional and thorough in the repair process. I even got a ride home...So thumbs up for Ford Collision department.
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  • RICHARD ELLISON
    Dealership, salesman Franklin, was very helpful and I'm a fully satisfied customer. I also would like to thank James Wilbanks the GM for his assistance in my purchase.
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  • Ben Kaleky
    Debbie Graves is just fabulous at what she does. She didn't try to sell me a car, she listened to my wants and needs and tried to find a match. There was no pressure and she stayed in touch with me. Truly a professional that cares about people. Thank you Debbie for your care, your warmth and your above and beyond efforts.
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  • Anthony Richardson
    Don't go here,they don't use Carfax n if the car has a accident,they won't tell you,then when you go to sell it,the accident will come up n you will lose value of your car the minute you buy it. Plus their all junk cars there,go elsewhere!!!!
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  • Linda Kurz
    efficient and friendly
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  • wanda ramirez
    Every thing was done in a timely manner and was explained along the way
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  • Bert Galloway
    Everyone at Alan Jay Kia are helpful and very informative
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  • Carmen Garcia
    Excellent customer service, excellent communication Marie was always able to answer all my questions.
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  • Teresa B
    Fastest oil change, ever!
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  • Deniese Merritt
    Ferdinand Moraga was well informed and explained details about the car that I had not thought to ask about. He was very patient and answered lots of questions. He made car shopping easier.
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  • David Mars
    Friendly & Professional Staff. I had questions about our bill & they were patient with me & helped me understand it. Facility was easy to find. It was very clean inside and out.
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  • Evelyn Snyder
    Friendly staff. Willing to work with you. Great selection of vehicles.
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  • Ronald Jordan
    Go in and see Marty. I wouldn't buy a car from anyone else.
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  • Susan Paramore
    Great experience, start to finish. Listened to my wants, and found me the right car in my budget. Definitely go there!!!
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  • Sherry Hutchens
    Great people! Thank you Dave and Brandon
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  • Emilio Gordon
    Great people, awesome work and an all around great job!!!!!
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  • MJ’s Garage
    Great place to go. In and out before u know it.
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  • mike v
    Had a warranty issue with my Ford 2022 escape. And I just got to say Mike in the auto body department has satisfied this customer. For those of us in the service industry, we always remember that the customer is always right and Mike is a fine example of that. with his experience, knowledge, and quite frankly talent of the industry, he is a valuable asset to Ford. Thanks Mike to you and your team. Appreciate you.
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  • that one girl
    Had an amazing experience with Albey Ceinfuegos super nice he really help me n my mom pick out my first car thank u so much for helping us and giving us the best deal!!!! 5/5
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  • John Hevia
    Had an amazing experience with ceinfuegos super nice he really help me n my family thank u so much for helping us and giving us the best deal
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  • Danyle Berish
    Harry is absolutely the BEST! He is always there when I have a question or need service for my vehicle. Going on my 5th Alan Jay vehicle in 20 years!
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  • Dot Con1
    I always take my car to them! They are nice, courteous and know what they are doing.
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  • Susan Watts
    I arrived not sure which model of car would be best suited to a driver returning to the road after 42 years. I received succinct, precise information with JDPower reviews that directed my decision.
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  • Filo Ortiz
    I bought a 2020 F-150 and they gave a good price $2800 less than going price.... good dealer to recommend...
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  • Theresa Surgeon
    I bought my first new car!!! They made it easy and I got an awesome deal! The entire staff was absolutely wonderful!
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  • Cresent Marriott
    I came in for my oil change and recall , and all was taken care of in good timing.
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  • Marcus Koch
    I have had nothing but great experiences with this dealership
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  • Malinda Ford
    I have taken my car to this service department 2 times and both times they have done a GREAT job! They care about their customers and treat you and your car right!
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  • Jessica Kern
    I just bought a used car from them. I had been shopping around for a while just waiting for something that I’ve been looking for. I seen what I liked online so I went in with just that one car in mind, when I got there it was sold the previous day so that was a huge bummer BUT Chris Sanchez helped me find something else in my budget and what I needed and I fell even more in love with it. He was attentive, pleasant, and I was in and out pretty fast actually. From 1:30p to 4pm! Which is pretty amazing lol I expected to be there forever this process is usually really time consuming. My experience was great and Sheri was amazing too! I’d recommend buying from Chris Sanchez to all my friends and family and anyone looking for a car.
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  • Maikel Ricardo
    I just want to tell you that many thanks to Albey and Mr. Miguel in financing for the service they gave me, they are the best, very kind and always looking for a way to ensure that you leave happy with your car. In my case, I have the best experience if you asked me where to buy a car I would recommend this place 100 × 100 Sure The two people who helped me do an excellent job, I'm really happy, thank you very much
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  • Robin Jeffries
    I like this place. They are very friendly, professional, efficient and reasonable in price. I feel like they go above and beyond what they have to do and also don't lie about trying to get you to do something that doesn't need to be done!
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  • Shelly Payne
    I needed to have a tire repaired/replaced under warranty. This was handled quickly and efficiently. The time of the appointment was convenient, which is very important when one has a full-time job.
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  • Kiley Siercks
    I recently had the pleasure of working with Rolando Diaz, and I cannot express enough how fantastic my experience was. Rolando is not just a car salesman; he's an amazing individual dedicated to making your dream car a reality. His commitment to integrity is truly commendable, ensuring that you don't just end up with any car but the one you've always wanted. Rolando's great personality makes the car-buying process enjoyable. He goes above and beyond, working tirelessly to assist you, and his willingness to help at any time of day is a testament to his dedication. I also want to acknowledge Daniel, the finance manager. Daniel's professionalism and willingness to work with you make the financial aspect seamless. He not only excels in his role but also efficiently resolves any misunderstandings that may arise during the process. He’s truly a man of his word. In summary, the team of Rolando and Daniel at this dealership is exceptional. If you're looking for a dream car and a smooth buying experience, look no further. They prioritize your satisfaction, and their commitment to customer service sets them apart.
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  • Lee Anne Stichler
    I stopped in to see what was available and met Matt. We spent the next hour going over my specific size requirements. I left with 2 in mind and a date to return. We met up 2 days later and he had several other possibilities for me to check out. I am so happy he spent the extra effort! I am now a proud and satisfied customer. Thank you Matt!!
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  • Brittney Cummins
    I unexpectedly needed a car and needed one fast....Patrick was absolutely awesome! He worked very hard to make sure I got approved and in a car as quickly as he possibly could! He really does go the extra mile to actually HELP you. I know I was probably a pain in the ..... Calling every day but Patrick you don't know how much I appreciate everything you did to help me.
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  • Jan Sundahl
    I was looking to downsize to smaller crossover SUV and had the pleasure of working with Anthony Salerno. He spent close to a week answering my texts about different models they had available and explaining features, legroom, etc. They had so many great options I couldn’t narrow down my search online so scheduled a meeting. He was well prepared and showed me every model I had inquired about and explained features and warranties. I was able to quickly and easily narrow my search and decided on one that was perfect for me. I had been looking online for weeks and the prices at Alan Jay were often the best. Anthony’s attention to detail and knowledge of all the models made it easy to make a decision. I would highly recommend Alan Jay, and would ask for Anthony. Whether you have questions about makes and models or know exactly what you want the level of customer service he provided far exceeded my expectations.
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  • Karen Zimmerman
    I was treated with courtesy and my services took less than an hour which I spent in a very pleasant, clean waiting room. Thanks for the polite, efficient service!
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  • Barbara Hart
    I'm so happy that I stopped here to look at the vehs. Thanks to Michael Martin I found a veh .Michael was so pleasant & helpful he showed me a veh that fit my budget. Patrick Jones did all the necessary paper work to push the deal thru w/o any stress to me. Michael & Patrick I'm so thankful for your honesty & patience. Thanks to the rest of the crew as well. Everyone was so nice. Please check this place out if your ever in need of a veh. I'm really glad I did. Patrick Jones it was really nice running into you again after all these years. Thanks again!!
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  • Dillon Shamsundar
    It was amazing! Amazing service, great deals, and beautiful cars! 10/10 would recommend going to buy a car from here again.
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  • Sara Bollinger
    It was great! Recieved excellent service.
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  • Elly Lye
    It’s always a pleasure getting my car serviced with my own personal service advisor Ms. Amber Moore. She is so knowledgeable and she’s definitely wonderful to work with. I absolutely love all the staff at Alan Jay Chevrolet in Wauchula. They answer and take care of all your concerns and needs. I wouldn’t want to go anywhere else to service my car. I also got the pleasure of meeting the Service General Manager Robert, wonderful person. Everyone is so pleasant. Thank you Alan Jay Chevrolet of Wauchula for having such a wonderful staff and team. As a customer I greatly value and appreciate the wonderful service.
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  • Nicky Black
    It’s always a pleasure getting my car serviced with my own personal service advisor Ms. Amber Moore. She is so knowledgeable and she’s definitely wonderful to work with. I absolutely love all the staff at Alan Jay Chevrolet in Wauchula. They answer and take care of all your concerns and needs. I wouldn’t want to go anywhere else to service my car. I also got the pleasure of meeting the Service General Manager Robert, wonderful person. Everyone is so pleasant. Thank you Alan Jay Chevrolet of Wauchula for having such a wonderful staff and team. As a customer I greatly value and appreciate the wonderful service.
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  • Mitchell Goodson
    It's has always been my intent to support my local businesses. At Alan Jay Cadillac I was treated professionally, from the Salesperson to the Finacial person, which made my experience in purchasing a new car a breeze.
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  • Chad Freire
    It's was fantastic Josh was great and patient.
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  • Thelma LeBright
    Jesus and the rest of your service team is excellent. I bought my car from Alan Jay Chevrolet Buick GMC because of the kind of person Jesus is.
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  • David Kneller
    Mark did a great job, always goes above and beyond, I appreciate there positive response.🖐😀👍
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  • Gayle Smith
    My husband had trouble starting his 1999 Chev. Tahoe and we had it towed to Alan Jay Chev Buick GMC on Sat. 1/27/2024. They said it would take a couple days because they were swamped. They called early Mon. and I told them what my husband thought the problem was with the car. Mark, the service guy said after they ran a diagnostic on it he'd call me back. Mark called and confirmed that the problem was what my husband had thought and said they'd have it fixed that day. Wow! we were pleasantly surprised by their fast work and professional manner. They offered to send a car for my husband so he could pick the Tahoe up that afternoon. We were so happy with their service. We bought that car (used) from them over 20 years ago and we've hardly ever had any problems with it, so we feel blessed! Thank you, Mark and the team at Alan Jay Chevrolet.
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  • Sami Williams
    Pedro (service manager) was absolutely amazing. Kept in constant communication with me throughout the whole ordeal and made sure my vehicle was well taken care of. Also, Garrett was involved with everything pertaining to my vehicle in case Pedro wasnt available
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  • Jody Shaw
    Quick and wonderful service. Was fastest ever been in and out and friendly staff
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  • Mack Payne
    Recently I had to have extensive repair work done on my older car (1999 Mercury Marquis) at your Toyota store. The service rep, Erik Alvarado, handled the work and he was fantastic. He led me through the process and all work was done very well. My older car now drives like a new one Thanks in part to Erik Alvarado. Thank you very much.
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  • Jennifer Cartaya
    Recently purchased a Chevy Traverse with Rolando, he is absolutely phenomenal! He worked with me on getting exactly what I wanted at the price I could afford, very personable, and kind. Top tier customer service!
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  • Anthony Galimidi
    Roly was awesome. Bought 2 vehicles from him. Top notch service.
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  • Charlene Gordon
    Since I got my car there love it more and more.
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  • JR31
    Super helpful, great experience!
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  • Vicky Chavez
    Super recomendable,excelente servicio..fácil el procedimiento de aprobación.
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  • Kcike
    Thanks to ALLSTAR CAR SALES for their great attention and all their patience. Very good treatment, very good offers on Cars. Thanks to them we now have our cart.
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  • Mark Walker
    The absolute best service. James met me at the front and showed me around the whole dealership. He was so personable and took away any dealership anxiety I had. John was an incredibly knowledgeable salesman, knew just what I wanted and showed me multiple vehicles. Mark was fantastic in finance and made the process very easy.
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  • Donna Naugle
    The employees were friendly, knowledgeable, and most importantly listened to me. I would definitely recommend the service department. Thank you
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  • Pat Aiello
    The entire staff was beyond helpful. The friendliest staff I've ever worked with when buying a car and I've bought plenty!!!
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  • Zvillegary
    The in-take employee is very friendly and helpful. I did not have an appointment because it was a tire emergency. He got me in, repaired and on my way.
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  • Rosalee Saucerman
    The sales staff and repair shop were very helpful and efficient. They answered all my questions as well as showed me how to set up my truck. They went above and beyond any other dealership that I have been to.
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  • David Katelansky
    The service department performed a thorough job troubleshooting my issues too make sure there weren't any surprise issues. One of the parts needed to repair my Kia wasn't available in the parts department, so Alan Jay ordered it.
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  • Sue Sharp
    They are the best, never change
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  • Chris Sanchez
    They Make great deals happen.
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  • Shelly Langman
    They were very nice and helpful. Love my new. Trax
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  • Jose Garcia
    This experience at Alan jay was one of best interaction i had in town. They’re very respectful and cooperative with the customer. Also no matter how long it takes they will work every out and make you leave with car at end of day. Thank you Albey Pedraja & Miguel Perera
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  • Bob Belschner
    This is an excellent dealership both in sales and service. I have bought cars from lots of dealerships, this is the best.
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  • Michael Henry
    Very cordial n answered my questions!
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  • Eileen Madrigale
    Very friendly and helpful service
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  • Jeffery Lowery
    Very friendly and locally owned dealership that knows how to connect with there customers
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  • Charlie Lanier
    Very professional, helpful, friendly! Would recommend dealership to anyone!
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  • Ronny Plummer
    Very quick. Nice people and great price. Can’t beat Alan Jay Nissan! Alan and the crew got you! Thank you.
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  • Matthew Walker
    We drove from Bradenton for the Alan Jay experience. Our local dealerships tried to rip us off, and gave us the run around. At Alan Jay we got the deal we wanted and an even better truck than we had originally planned for. We are beyond happy with the new truck and will only shop Alan Jay. So so Happy!
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  • Anna Lightsey
    We had an urgent need with no appointment on a Saturday. Jesus worked us in and got us taken care of. Very appreciative.
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  • Meghan Fournier
    We were shopping for a VW Eos. We found one here online but we were 3.5 hours away. Got in contact with salesman Albey and had a bunch of questions about the car trying to make sure the long drive was worth the time. Albey went out of his way to make sure we were comfortable. He went over the carfax with us, He took several additional pictures for us, even put the car on the lift and took pictures underneath to make sure we were comfortable with spending the day traveling. After we committed to come look at the car he offered to deliver the car...for FREE! We were reluctant to purchase a car unseen but Albey assured us the car was in great condition. He did not disappoint! The car was delivered in great condition and was just as he described. Awesome customer service, he was always a call or text away. I would recommend shopping here for your next car.
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  • Bill Williams
    Worked me in for a quick service when I had to travel for a family emergency. Very much appreciated!!
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  • Rhonda Edwards
    You were quick and I didn't have an appointment since changing out my battery was an emergency for me, at least. The service department is polite and friendly.
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  • Delia Williams
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  • Claudette Kennedy
    Good
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  • Jeffrey Matthews
    Good experience overall. Salesman was friendly and helpful. All dealership staff friendly. Stock was low but found a vehicle I liked. Hoped for more from trade, but dealership did meet me in the middle. I was surprised at how quickly the transaction happened. I thought I'd have a day or two before delivery. It was immediate. Almost too quickly, but that's a high end problem. So far, dealership has been helpful and responsive.
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  • Greg Reynolds
    I really like the attention service manager gave me. Complex intermittent problem is hard to fix. I'll definitely go back because of his help.
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  • Douglas Stewart
    Recall on key was addressed. Not happy with the required fix. “Switchblade” style was modified to remain open. However, salesman who sold us the car two and a half years ago recognized us an spent time with us. Very nice.
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  • Ellen Slaton
    Very nice people. Not the right car yet but we will keep them in mind.
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